Payment & Shipping

Payment

Secure payment can be made using one of the payment gateways. Your bank details are not disclosed to TwiLd Capit Hog.

Shipping

Orders are dispatched within 3 – 10 business days depending on the items purchased and whether handmade to order or ready to pack. Items purchased together will be despatched in one parcel, and the longer processing time will apply. For large orders, and in the case of unforeseen circumstances, you will be informed of the soonest date your order can be dispatched.

UK orders – items will be sent by 1st class post via Royal Mail, estimated by Royal Mail to arrive within 1-3 business days from date of posting.

 Order Value

P&P per order

Royal Mail

up to £25 £2.25 1st class
£26 - £120 £4.99 1st class signed for
£121 - upwards Free 1st class signed for

International orders – Royal Mail advises that Airmail takes approximately 10 business days to arrive in the country of destination. Delivery to recipient is then dependant on customs and the local mail carrier. Delivery could take up to 6 weeks or longer, especially at busy periods and to remote areas, or if held up at customs.

International buyers are responsible for any taxes, duties, and custom charges that may be incurred, including any handling fee for collecting these taxes. A customs declaration is required for all parcels that have a destination outside the EU. Please do not ask for the items to be marked as a gift or to under-report the value, and do check your countries import value and customs regulations prior to purchase.

 Order Value

P&P per order

Royal Mail

Europe
International
0 - £25 £5.50 Standard
£26 - £99 £10.50 Tracked & signed for
£100 - £250 £17.00 Tracked & signed for

 Order Value

P&P per order

Royal Mail

USA & Canada International
0 - £25 £6.00 Standard
£26 - £99 £13.00 Tracked & signed for
£100 - £250 £22.00 Tracked & signed for

 Order Value

P&P per order

Royal Mail

Rest of World
International
0 - £25 £7.00 Standard (ex. Brazil)
£26 - £99 £13.50 Tracked & signed for
£100 - £250 £23.00 Tracked & signed for